Participant Handbook updated April 2022
Quality Management and Performance Measures
Define quality management Assigned resources are best suited to perform the required tasks Required tasks are within stated scope Defects will be addressed within 12 months of identification Corrective/preventive actions address mission statement and charter goals Cost control As the function is managed by ECP staff and the CertificationCommittee, cost is not an element of this project plan Schedule control Project will be subject to agile project management High level targets will be set to: ensure quantifiable results within 120 days ensure that limited resources will not preclude “real” positive results
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CSBS Examiner Certification Program Participant Handbook (4 th 3 rd ed.)
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