CSBS BAI Course Catalog

FCRA and FACT Act Considersations for Collections 25 minutes Intended for employees of debt collection agencies, debt collection law firms, debt buyers, debt servicers, creditor recovery departments, and debt sales departments, this interactive course offers an introduction to the Fair Credit Reporting Act (FCRA) and Fair and Accurate Credit Transactions (FACT) Act requirements. It includes information on consumer credit reports, adverse action notifications, disputes, and consumer alerts. 5 minutes This interactive course provides an overview of consumer dispute resolution requirements under the Fair Credit Reporting Act (FCRA). 5 minutes This interactive course provides an overview of the requirements surrounding the pulling of consumer credit reports under the Fair Credit Reporting Act (FCRA). FDCPA 30 minutes Intended for employees of debt collection agencies, debt collection law firms, debt buyers, debt servicers, creditor recovery departments, and debt sales departments, this interactive course provides an overview of the Fair Debt Collection Practices Act (FDCPA), including the purpose of the Act, the types of debt it covers, prohibited practices under the Act, and penalties for noncompliance. 5 minutes The topic of overshadowing during the validation period of a debt collection attempt can be a source of confusion for debt collectors and financial institutions that hire third-party collectors. This mini-course provides a definition and examples of overshadowing, as well as best practices for avoiding it. It also surveys the required content of the validation notice, per the Consumer Financial Protection Bureau's December 2020 Rule. 30 minutes Intended for employees of debt collection agencies, debt collection law firms, debt buyers, debt servicers, creditor recovery departments, and debt sales departments, this interactive course provides an overview of the final rule to revise Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA). The rule went into effect on November 30, 2021. This course is intended to be taken along with 30801B. 30 minutes Intended for any lending personnel, especially those who collect debts, the course explains how and when debt collectors may contact consumers, what information they may collect, practices they must avoid, and when debt collection efforts must end. This course defines the Fair Debt Collection Practices Act (FDCPA) and what is and is not acceptable behavior by debt collectors. FCRA: Consumer Disputes FCRA: Obtaining Consumer Credit Reports FDCPA Essentials for Collections FDCPA: Overshadowing and the Validation Notice The Regulation F Debt Collection Rule for Collections Understanding the Fair Debt Collection Practices Ac t(FDCPA)

Flood Disaster Protection Act

Flood Determinations and Notification 5 minutes This course provides an overview of flood determination and notification requirements under the Flood Disaster Protection Act.

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