CSBS BAI Course Catalog

Fair Lending Considerations for Collections 45 minutes Intended for employees of debt collection agencies, debt collection law firms, debt buyers, debt servicers, creditor recovery departments, and debt sales departments, this interactive course provides an overview of fair lending considerations in the context of debt collection, including prohibited bases, types of discrimination, and the risk impacts of fair lending violations. The course also discusses fair lending risks involving the use of data and artificial intelligence. 30 minutes Intended for those who need a high-level understanding of the application of fair lending, including frontline employees, management, and boards of directors, this interactive course identifies how to recognize different types of discrimination and properly handle prohibited bases. It also addresses the various risk impacts of fair lending violations. Regulations covered in this course include the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), and Community Reinvestment Act (CRA). This engaging learning experience features audio, video, scenario-based challenges, and a fast track option for experienced learners. 30 minutes All parties involved in indirect auto lending—including dealers and financial institutions—must comply with fair lending laws. Aimed at loan officers, loan managers, compliance officers, and dealer sales managers and representatives, this course describes the process of indirect lending, the risks posed to fair lending requirements by discretionary practices, and how to mitigate those risks. The engaging learning design includes video, optional audio, and interactive scenarios. 5 minutes This interactive course provides a brief overview of fair lending laws and regulations and their impact on financial institutions. FCRA and the FACT Act 30 minutes This course provides an overview of Fair Credit Reporting Act (FCRA) and the Fair and Accurate Credit Transactions (FACT) Act requirements and includes information on consumer credit reports, disclosures, adverse action notifications, disputes, and consumer alerts. 30 minutes This interactive course provides offers a general introduction to Fair Credit Reporting Act (FCRA) and the Fair and Accurate Credit Transactions (FACT) Act requirements and includes information on consumer credit reports, disclosures, adverse action notifications, disputes, and consumer alerts. This engaging learning experience features high-impact audio and video, interactive learning activities, and scenario-based challenges. 45 minutes Use this course to liven up FCRA and FACT Act training! This Jeopardy-like course can be played in both online and classroom settings to test employee knowledge regarding all facets of FCRA and FACT Act compliance, including identity theft, consumer protection, notifications and disclosures, and consumer reporting timelines. Fair Lending: Essentials Fair Lending: Indirect Auto Loans Fair Lending Laws and Regulations Fair Credit Reporting Act (FCRA): Comprehensive Fair Credit Reporting Act (FCRA): Essentials FCRA and FACT Act Game Show!

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