CSBS BAI Course Catalog

Truth in Savings Act: Comprehensive 60 minutes Designed for employees requiring an in-depth knowledge of Regulation DD, this course addresses how the regulation impacts depository institutions and covered accounts. It explains a variety of key aspects of Reg DD, including disclosures, calculating interest, advertising rules, and record retention.

Human Resources Issues

Bias

Unconscious Bias 30 minutes Everyone holds some unconscious biases, and many people experience the negative effects of others' unconscious biases at some point in their lives. This course helps employees and institutions understand unconscious bias and microaggressions and their negative impact in the workplace. It also covers approaches individuals and institutions can take to overcome those negative impacts. The course features multiple videos and practical scenarios to help learners recognize what unconscious bias looks like in practice. Change Management 60 minutes Change is a constant at every organization. Effective leaders know how to develop change-friendly companies. In this course, you will learn the skills necessary for mastering change management. 30 minutes Change is a constant in today’s world. This module presents an overview of the process of change. It highlights strategies managers and employees can use to cope with change and tips and techniques that can be used to make change easier. 30 minutes This module provides managers with the tools necessary to manage change in an effective and efficient manner. It outlines strategies managers when they seek change to improve the organization's performance and tips and techniques that can be used to manage the change process. 30 minutes Intended for managers and executives, this course guides financial institution leaders through the initial questions and steps to navigate through times of extreme change. How leaders and institutions once operated and evaluated business decisions may need to change dramatically. By being empathetic and proactive with employees, while also focusing on how operations must evolve, leaders, their teams, and their institutions can successfully weather times of extreme change. Change Management Change Management - Coping with Change Change Management - Managing Change Managing in Times of Extreme Change

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