CSBS BAI Course Catalog

Reg E: Handling Errors and Complaints 20 minutes This course, recommended for front-line employees, teller supervisors, operations officers, branch managers, staff trainers, and compliance officers, covers what an EFT error is, what procedures must be followed when investigating and resolving errors, how the rules differ for new accounts, foreign or point-of-sale accounts and much more. 45 minutes This course provides an overview of Reg E requirements related to electronic fund transfers (EFTs), disclosures, overdraft services, and payroll and gift cards. 20 minutes Intended primarily for back office employees, this course provides an overview of Regulation E, Subpart B, more commonly known as The Remittance Rule. Regulation GG 20 minutes This course provides a comprehensive overview of Regulation GG, including the history and purpose of Reg GG and its associated rules, best practices for identifying restricted gambling transactions, and key factors in creating and maintaining a risk assessment. Regulation II Reg E: Key Disclosures and Liability, and EFT and Overdraft Compliance Regulation E: The Remittance Rule Regulation GG: Essentials

Reg II: How Interchange Fees Affect Your Institution

30 minutes

Intended for managers, decision-makers, and compliance staff, this course provides a fundamental understanding of Reg II and how it impacts issuers of debit cards. Upon completion of this course, employees will be able to describe rules and standards established by Reg II around interchange fees as well as payment card network exclusivity and routing restrictions.

Trusts

Trust Compliance 90 minutes In this course, intended for Trust Department personnel and boards of directors, you will learn the functions and responsibilities of a Trust Department how the regulations relate, how to comply, and what to avoid, and the records and disclosures required.

Truth in Savings

Reg DD: Essentials 45 minutes This course provides a high-level overview of Regulation DD, including how the regulation impacts depository institutions and covered accounts. 60 minutes In this course, intended for new hires, frontline personnel, and any employee exposed to this regulation, you will learn why and when disclosures are needed, which disclosures are needed before an account is opened, and which disclosures are needed when changes occur. TISA: Disclosure Requirements

42