CSBS BAI Course Catalog

Mental Health Awareness 40 minutes This course is designed for employers, employees, and for general health and safety. The course explores commonly diagnosed mental illnesses, causes and signs of mental health issues, misconceptions about mental health, stigma and its reduction, and workplace strategies to support and improve mental health. 25 minutes This course provides step-by-step instructional videos for working with key functions in Microsoft Teams. In order to complete this course, you must exit on the last page of the tutorial. 30 minutes An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill. 40 minutes This course is designed for all employees and supervisors. Workers in many types of workplaces are vulnerable to ergonomic injuries. Learn how Work-related Musculoskeletal Disorders (WMSDs) can be reduced or eliminated. In this course, you will learn about the ergonomic hazards and risks of office work and measures to control them. 30 minutes Virtual interviews play a crucial role in today's job market. This course provides job searchers with strategies and tips for preparing for a virtual job interview, presenting their best image, and creating a positive impression. 30 minutes Everyone holds some unconscious biases, and many people experience the negative effects of others' unconscious biases at some point in their lives. This course helps employees and institutions understand unconscious bias and microaggressions and their negative impact in the workplace. It also covers approaches individuals and institutions can take to overcome those negative impacts. The course features multiple videos and practical scenarios to help learners recognize what unconscious bias looks like in practice. Productivity 60 minutes Burnout, exhaustion, fatigue, apathy, it doesn't matter what word you use you just can't seem to get the energy to perform at your 'normal' level. In this course, you will learn how you can recognize and avoid burnout so you can achieve a balance and stay on track! 30 minutes People commonly encounter recurring demands, information overload, increased workloads, and have family and/or community responsibilities, and their own personal expectations of what they want for their job, career or family. This course identifies a priority process to achieve meaningful personal and career goals. It also provides numerous techniques and tips that will make priority management a key to successful accomplishments. Microsoft Teams Negotiating Skills for the Professional Office Ergonomics Skills for Being Interviewed in a Virtual Environment Unconscious Bias Identifying and Avoiding Burnout Individual Priority Management

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