Summer Regulatory Summit eBook

Internal Use Only

Record Retention

SES record retention policy • Approved by SRR Board May 2022. • Covers exam, investigation and complaint records. • Does not cover company records.

Internal Use Only

Record Retention SES Retention Categories

Category B (90 days): • Documents uploaded to the system by company not listed in A.

Category A (10 years): • Data. • Documents uploaded by agency. • Documents uploaded by company in response to: ROE, investigation, MRA, or consumer complaint. • Documents assigned to this category by agency.