IT Examiner School

Bomb or extortion. Inform the caller that detonation could cause injury or death. Ask the following questions, if possible.

• When will the bomb go off? • How will it be detonated?

• What kind of bomb? • Where is it located? • Is it disguised? • Is it booby –trapped?

• What kind? • What size? • Why was the bomb put there? • How do you know so much about it? • Where are you now? • Who are you?

After the call: • Assess if the caller seemed to be familiar with the building by description of the bomb location • Make an assessment if the call is a hoax or genuine. • Identify if the caller was male or female, if he or she had an accent, and the approximate age of the caller (e.g., adult or juvenile). • If possible, determine the origin of the all from the caller ID. • Identify if there were background noises.

Evacuation Procedures

All bank facilities have floor diagrams of the building with each of the floors (where applicable) posted in prominent places. Exits, fire extinguishers, and first aid equipment are highlighted for use during an emergency.

It is the responsibility of each employee to know the route of egress from his or her location in the building.

If an evacuation is ordered, employees are to file calmly out of the building to an assembly point which must be no less than 200 feet from the building. Employees must find their supervisor and check in so that supervisors and managers can account for all of them. Employees must not wander off or leave the site until released by the Disaster Recovery Coordinator or highest level of management presiding at the location.

Do not evacuate the building during an earthquake until after the shaking has stopped. The danger to individuals is higher on the exterior of the building than in the building during an earthquake.