DataPalooza 2022

Internal Use Only

5 Tenets of Change Management

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Internal Use Only

What is Adoption of Change? Speed of Adoption Utilization

Proficiency

Speed of adoption is how quickly employees adopt a change to how they do their jobs when it is introduced by a project or initiative. When the new processes or technologies "go live", how long does it take employees to adopt the change?

Ultimate utilization is how many employees eventually adopt the change to how they do their jobs.

Proficiency is how effective employees are once they've adopted the change . Proficiency is tied to how the benefit of the change is realized ‐ in process, workflow, technology, tool, system, etc. is

How we drive employee adoption and usage to capture the portion of project benefits that depends on people changing how they do their jobs.

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