CSBS BAI Course Catalog

Labor Laws

Americans with Disabilities Act (ADA): Public Acommodations 20 minutes Intended primarily for managers and Human Resources personnel, this course provides an overview of Title III of the Americans with Disabilities Act (ADA), including how public accommodations must be modified for the disabled and how equal access and equivalent services must be provided to the disabled. 30 minutes This course is intended for supervisors, managers, and Human Resources personnel to provide an understanding of Equal Employment Opportunity (EEO) laws and how EEO protections apply in the workplace, including the hiring process. 45 minutes Intended for supervisors, managers, and Human Resources personnel, this course provides an in-depth overview of Title 1 of the Americans with Disabilities Act (ADA), which prohibits employers from discrim-inating against individuals with disabilities and requires employers to provide reasonable accommodations for applicants and employees with disabilities. Leadership & Management 60 minutes A supervisor is a critical contributor to an organization's success. This course details the most important elements of successful supervision, with attention to both people and organizational skills. You will learn tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the workflow. 45 minutes Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop employees by placing authority in their hands. In this course, you will explore the delegation process, learn to overcome barriers to delegation and give effective feedback. You will also learn to apply this powerful tool for the benefit of your organization. 15 minutes An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. In this course you'll have an opportunity to explore these essential leadership skills. 60 minutes In this course, you will learn how to improve overall performance by knowing when and how to take corrective action with problem employees. You will be given specific disciplinary methods in this course, and techniques to ensure compliance. There are also tools and techniques for developing workable solutions with the individual involved and direction on what can be done if efforts are not successful. Equal Employment Opportunity The Americans with Disabilities Act (ADA): Comprehensive Being A Successful Supervisor Delegation Effective Leadership Employee Disciplining

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