CSBS BAI Course Catalog

Working Remote

Managing a Remote Workforce 30 minutes Intended for managers, this course explores the challenges of managing a remote workforce and outlines strat egies that managers can use to keep their teams engaged and productive. Learning objectives include the equipment and support structure essential for a remote workforce to function, the technology and tools that best match the needs of your workforce, and recognizing the challenges inherent in remote work. 30 minutes This course, intended for all employees, outlines ideas for working from home effectively. Learning objectives include recognizing the challenges and advantages of working from home, how to set up a functional workspace, and how to structure a productive day. Learners will also review techniques for communicating and collabor ating with managers and coworkers, and identify strategies for maintaining physical and emotional well-being. Working from Home Effectively Preparing for an Active Shooter in the Workplace 5 minutes Intended for all employees, this course provides a brief overview of active shooter situations in the workplace and how employees should respond to protect themselves. 30 minutes Intended for all employees, this course provides learners with an overview of how to identify signs of potential violence in the workplace, what steps can be taken by the institution to prevent and prepare for it, and how to appropriately respond in an emergency situation. Writing 60 minutes This course teaches write more effective messages. Many business communicators know how to gather research but may not be aware of the writing process, from pre-planning, to research patterns, to first draft. This course presents a time-tested approach for organizing, writing, and revising a professional business message. 60 minutes This course explains how to use the 3 x 3 Writing Process for routine business correspondence. You will learn how to communicate with different audiences: customers, employees, and superiors. You will also learn to write coherently for different mediums letters, memos, and emails. 30 minutes Over 90 percent of all business communication is in the form of writing. In this course, you will learn how to write a concise and informative business message. Your continued success in today's business environment depends on your ability to organize and write professional business messages. This course provides a systematic approach to the writing process. Workplace Violence Business Writing: Being Effective Business Writing: Letters and E-mails Business Writing: Preparation Workplace Violence

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