CSBS BAI Course Catalog

5 Identity Theft .................................................................................................................................................. 32 Marijuana-Related Businesses ....................................................................................................................... 32 Marketing ........................................................................................................................................................ 32 Privacy ............................................................................................................................................................. 32 Regulation CC .................................................................................................................................................. 33 Regulation E .................................................................................................................................................... 33 Sales ................................................................................................................................................................. 33 Telephone Skills .............................................................................................................................................. 33 Writing ............................................................................................................................................................. 33 Financial Products and Services Laws & Regulations ........................................................................................ 34 ACH .................................................................................................................................................................. 34 Complaint Management ................................................................................................................................. 34 Cybersecurity / Information Technology ....................................................................................................... 34 Deceptive / Abusive Practices ........................................................................................................................ 36 E-SIGN Act ....................................................................................................................................................... 37 Federal Deposit Insurance .............................................................................................................................. 37 Identity Theft .................................................................................................................................................. 37 Insurance ......................................................................................................................................................... 38 International Banking ..................................................................................................................................... 38 IRAs and Education Savings Accounts ............................................................................................................ 38 Mortgage Lending ........................................................................................................................................... 39 Nondeposit Investment Products .................................................................................................................. 39 Payments System ............................................................................................................................................ 39 Prepaid Cards .................................................................................................................................................. 39 Privacy ............................................................................................................................................................. 39 Reg D: Reserve Requirements ........................................................................................................................ 40 Regulation CC .................................................................................................................................................. 40 Regulation E .................................................................................................................................................... 41 Regulation GG ................................................................................................................................................. 42 Regulation II .................................................................................................................................................... 42 Trusts ............................................................................................................................................................... 42 Truth in Savings ............................................................................................................................................... 42 Human Resources Issues .................................................................................................................................... 43 Bias .................................................................................................................................................................. 43