CSBS BAI Course Catalog

Managing Social Media in the Workplace 30 minutes Intended for managers and Human Resources personnel, this course provides best practices for employers in monitoring and managing employees' use of social media in the workplace and addresses considerations for employers in developing and implementing a social media policy. 25 minutes Upon completion of this course, users will be able to determine how to keep passwords safe, how passwords are cracked, how to tell if a computer has been compromised, and what to do in case these things occur. Password Security for Financial Institutions Detecting and Preventing Elder Financial Abuse 5 minutes This mini-course, intended for all employees, provides an overview of suspicious activities that may signal elder financial abuse. 5 minutes This mini-course, intended for all employees, provides an overview of common elder abuse scams that occur at financial institutions and summarizes red flags to look for. 30 minutes This course, intended for all employees, provides an overview of common elder abuse scams that occur at financial institutions and addresses what red flags to look for, as well as how to effectively handle a situation in which an elderly customer is being victimized. 5 minutes Intended for all employees, this mini-course provides a survey of potential UDAAP risks and how financial institutions can recognize them. 25 minutes Intended for all employees of money services businesses, this course provides a comprehensive overview of UDAAP, including what constitutes unfair, deceptive, and abusive acts or practices and how MSBs can minimize their UDAAP risk. Students will also learn what business areas in MSBs are particularly vulnerable to UDAAP violations. 45 minutes This course, recommended for management personnel, looks at existing enforcement UDAAP actions, and how financial institutions may make inferences from these actions as to what might pose UDAAP risks. 30 minutes Intended for all employees, this course provides a comprehensive overview of UDAAP, including what constitutes unfair, deceptive, or abusive acts or practices and how institutions can minimize their UDAAP risk. Financial Abuse of Elders: Common Schemes Preventing Elder Financial Abuse Recognizing UDAAP Risks UDAAP: Mitigating Risk for Money Services Businesses UDAAP: Regulation Between the Cracks Unfair, Deceptive, and Abusive Acts or Practices (UDAAP): Mitigating Risk Deceptive / Abusive Practices

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