Supervisors Symposium - December 2023

90% of FIs plan to embed fintech into digital banking Select the type(s) of fintech you plan to embed in your digital banking experience over the next two years.

0% 10% 20% 30% 40% 50% 60% 70% 80%

Payments lead in type of fintech to embed

69%

65%

67%

63%

60%

57%

50%

46% 43%

46%

39%

41%

39%

37%

38%

35%

33%

33%

30%

30%

27%

20%

20% 18%

18%

15%

16%

13%

13%

10%

9%

5%

4%

2%

2%

2%

Payments Digital marketing Consumer financial health

Data collection or analysis tools

SMB services Cross-channel communication

Digital banking bot or virtual assistant

Treasury management

Wealth tech

None

Cryptocurrency

Other

*Statistically significant

Total

Banks Credit Unions

strategy

SOURCE: Jack Henry’s 2023 Strategic Priorities Benchmark Study; n. 118 community FI CEOs

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