Supervisors Symposium - December 2023

Growing deposits and loans top priorities Over the next two years, what are your top three strategic priorities?

60%

52%

50%

50%

45%

43% 41%

42%

39%

40%

35%

34% 34%

32% 30%

32% 34%

30%

27%

29%

30%

27% 26%

23%

18%

18%

20%

15%

16%

14%

12% 12%

12%

11%

7%

10%

7% 5%

6% 6%

5% 4% 5%

5%

4%

0%

Growing deposits Growing loans

Increasing operational effeciency

Improving accountholder experience

Accountholder acquisition

Leverage data for strategic insights

Adding digital products/features

Support fast er/rea l time payments

Branch optimization Acquire another FI Prepa iring for real time fraud

Fintech partnerships

Other

*Statistically significant

Total

Banks Credit Unions

strategy

SOURCE: Jack Henry’s 2023 Strategic Priorities Benchmark Study; n. 118 community FI CEOs

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