Participant Handbook

APPENDIX Tab H – Internal Audit Function

Quality Management and Performance Measures

 Define quality management  Assigned resources are best suited to perform the required tasks  Required tasks are within stated scope  Defects will be addressed within 12 months of identification  Corrective/preventive actions address mission statement and charter goals  Cost control  As the function is managed by ECP staff and the Certification Committee, cost is not part of this project plan  Schedule control  Project will be subject to agile project management  High level targets will be set to:  ensure quantifiable results within 120 days  ensure that limitedresources will not preclude“real” positiveresults

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