Participant Handbook

T ABLE OF C ONTENTS

I. Introduction .................................................................................................................. 1 II. General Requirements (ANSI Standard 17024:2012, Clause 4.0) .................................. 1 A. Certification Mission and Vision .......................................................................... 1 B. Guidelines for Development of New Credentials ................................................ 1 C. Incorporation of New/Revised Standards ........................................................... 1 D. Certification Decisions ......................................................................................... 2 E. Impartiality Statement......................................................................................... 2 F. Conflict of Interest, Confidentiality, and Nondisclosure Statement ................... 3 III. Structural Requirements (ANSI Standard 17024:2012, Clause 5.0) .............................. 4 A. Certification Committee Organizational Chart .................................................... 4 B. Certification Committee Scope, Duties, and Responsibilities ............................. 5 C. Certification Committee Members Duties and Responsibilities ......................... 5 D. Working Groups and Subject Matter Experts Duties and Responsibilities ......... 6 IV. Resource Requirements (ANSI Standard 17024:2012, Clause 6.0) ................................ 6 A. General Personnel................................................................................................ 6 B. Consent for Release of Confidential Information................................................ 7 C. Third-party contractors........................................................................................ 7 V. Records and Information Requirements (ANSI Standard 17024:2012, Clause 7.0) ...... 7 A. Records Maintenance and Retention Policy........................................................ 7 1. Application ............................................................................................... 8 2. Recertification.......................................................................................... 8 3. Public Information ................................................................................... 9 VI. Certification Schemes (ANSI Standard 17024:2012, Clause 8.0) ................................... 9 A. Scope/Purpose of Credentials ............................................................................. 9 B. Subject matter experts: selection and demographics ......................................... 9 VII. Certification Process Requirements (ANSI Standard 17024:2012, Clause 9.0) ........... 10 A. Assessment Process ........................................................................................... 10 B. Guidelines for Denial, Suspension, and/or Revocation of Certification ............ 11 C. Recertification.................................................................................................... 11 D. Use of Certificates, Logos, Designation ............................................................. 12 E. Appeals and Complaints .................................................................................... 12 VIII. Management System Requirements (ANSI Standard 17024:2012, Clause 10.0) ........ 14 A. Document and Record Control .......................................................................... 14 B. Internal Audit Function ...................................................................................... 15 C. Corrective Actions.............................................................................................. 15 D. Preventive Actions ............................................................................................. 15 IX. Appendix Tab A. Strategic decisions Tab B. Certification Committee roster and charter Tab C. Current credentials; credentials under development Tab D. Recertification/Continuing Education requirements Tab E. Candidate/Reviewer/Supervisor Agreements Tab F. Conflicts of Interest, Confidentiality, and Nondisclosure Acceptance Form

Tab G. Administrative action procedures Tab H. Internal audit function process plan

CSBS Examiner Certification Program Participant Handbook (2 nd ed.)

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