Introduction to Mortgage Servicing Examination Training eBook

Internal Use Only

Review Other Items – Not Required on the First Page Transaction Activity • Listed with date, description

Account Information • Outstanding principal balance • Current interest rate • Date rate may next change • Prepayment penalty • Homeownership counselor info

& transaction amount that causes a credit or debit to amount currently due

Internal Use Only

Review

Exemptions

Coupon Books

•Fixed rate loans •Amount Due on each coupon •Contact information •Delinquency information must be provided in writing when consumer is more than 45 days delinquent