IT Examiner School

Teller cash in-cash out tracking: Manual mode. Extract the necessary documents from your Disaster Recovery Box for non-power cash processing if your teller system is not yet operational.

Verify that proper online are restored. Use verification procedures to determine that the mainframe online teller system was restored to the proper date. Remember that we may have lost a day of processing while trying to restore the system. Begin lost transactions recovery procedures. If your teller transactions/proof work was lost or destroyed, or if your teller system was not in operation during the disaster, you will need to begin reconstructing the information. This will involve referring to film, reconstructing the check via photo copy and running through the system again.

Post signs at your location for hours of operations. Post signs to inform the public of your intended hours of operation and the date.

Notify your cash supplier of your temporary location. Notify your cash supplier that you have changed your unit location so that they can update their records (Appendix).

Notify the U.S. Postal Service of your temporary unit location.

Report your operational status to the Disaster Recovery Coordinator. Report the operational status of your Branch to the Disaster Recovery Coordinator. Information will be used by the Disaster Recovery Coordinator to monitor the progress of recovery, brief executive management, and analyze recovery after normal operations are restored.

Stage 4 – Return to Home Site

Reestablish your Branch at the Home Site. IF you were not set up in a temporary location, start at the beginning of this section. Otherwise, skip the first two items and continue with the process.

Request that your off-site supply box be delivered to your location. You may need forms or other items in your Disaster Recovery Box. This box should contain the following items; a week’s supply of forms for processing work, extra pads of paper, pencils, pens, battery operated calculators, rubber stamps, and other information that would help you keep your operation running (i.e., month end reports). See Disaster Recovery Box Inventory in the Appendix