IT Examiner School eBook

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Architecture, Infrastructure, & Operations (AIO)

Internal Use Only

What does Architecture, Infrastructure, and Operations Cover? Architecture : The strategic design and integration of systems (hardware and software) to support a business's objectives. Effective architecture planning and design enable the alignment of infrastructure with an entity's strategic goals Infrastructure : Encompasses physical elements, products, and services crucial for sustaining business operations, such as facility maintenance. It covers IT infrastructure, networking, environmental controls (power and HVAC), and physical access. Infrastructure management can be handled internally or by third-party service providers as part of operations. Operations : The activities that support business functions by employing methods, processes, procedures, and services. They transform inputs into desired products or services, delivering value to both internal and external customers. This includes maintaining, monitoring, and supporting business systems.