IT Examiner School - Oct 2023

Internal Use Only

AIO Infrastructure Board and Senior Management Reporting

Management should report periodically AIO-related initiatives, issues and metrics, and the board should regularly monitor strategy, security, and resilience activities to verify that they are implemented as envisioned and reviewed periodically and as changes occur. Board minutes should reflect significant AIO-related discussions, including credible challenges and approvals. • Performance of IT and AIO activities. • Return on investment for IT. • Anomalies (Performance/Capacity) • Areas for improvement (e.g., cost, system, process, or service) providing opportunities for AIO. .

15

Internal Use Only

Infrastructure Management

Server & Device Management

IT Environment Management

200

200

200

16