DataPalooza 2022

Internal Use Only

ADKAR- An Individual Model for Change

This model was developed by Prosci Inc. to: • Equip leaders with the right strategies and tools • Enable leaders to focus their activities on what will drive individual change and therefore achieve agency results • Provide individuals with the right information • Create motivation and ability to successfully move through changes in the agency

The Prosci ADKAR® Model | Prosci

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Internal Use Only

Use ADKAR as your Tool for Change

• Ensure targeted communication explaining Why, why now and what are the risks if not now • Provide the rationale for the direction • If this isn’t present, it may prevent employees from adopting the change

Awareness

• Compel employees to want to participate, engage, support • May not be about love or like • If this isn’t present, change fails

Desire

• What do people need to know • This is the training part • If this isn’t present, employees can't demonstrate new skills, aren’t learning the new way

Knowledge

• This is where adoption and benefit realization happen • Where you see the behavior changes, new skills emerge, increased proficiency • If this isn’t present, you don’t see the intended results because employees are performing in new way

Ability

• Will employees and leadership commit to the change • How the change is sustained and ingrained into the teams • If this isn’t present, people find work arounds, go back to old ways, revert back

Reinforcement

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