Cyber & IT Supervisory Forum - Additional Resources

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birth and more by trawling social media, setting up phishing attacks, or buying it from other online fraudsters. 284 To protect against SIM card swaps, make it hard for hackers to find information about you. Hackers will use data they find about you online, such as names of friends and family or your address. This information will make it easier to convince a customer support agent that they are you. 285 12.17.2 Set a SIM Card Lock To protect against SIM attacks, you should also set up some protections on your SIM card. The most important security measure you can implement is to add a PIN code. This way, if anyone wants to change your SIM card, they need the PIN code. Before you set up a SIM card lock, you should ensure you know the PIN given to you by your network provider. 12.17.2.1 SIM Card Lock on iPhone  On an iPhone, go to Settings > Cellular > SIM PIN . On an iPad, go to Settings > Mobile Data > SIM PIN . 286  Then enter your existing PIN to confirm, and the SIM lock will be activated. 12.17.2.2 SIM Card Lock on Android  To set it up, on an Android device, go to Settings > Lock screen and security > Other security settings > Set up SIM card lock. 287  Then, you can enable the slider for Lock SIM card . Enabling Two-Factor Authentication To further protect your account beyond your username and password, setting up two-factor authentication will require an added authentication factor like an SMS text message sent to your phone, a code delivered to your email, or a code generated via an authenticator app. 288 If two-factor authentication is unavailable, it is recommended a user setup Security Questions and a PIN for their account. 289

Creating Strong Passwords

 For passwords, it is recommended a user employ 14 characters or longer, using upper and lower case, and a mixture of numbers, letters, and special characters.  Do not share account information, PIN, or passwords.  A user can also use a password safe. These apps can generate strong passwords for you and then save them to help you fill them in later.

Setting A PIN At The Account Level

 Adding a PIN or passcode to your account, adds an extra layer of security. To make changes to your account, this PIN is needed.  Some carriers set the PIN as the last four di gits of the primary account holder’s SSN, so be sure to change this code to something unique.

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