Cyber & IT Supervisory Forum - Additional Resources

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12.15.3 Through Call Blocking Apps Some call-blocking apps also let you block unwanted text messages. Go to the following URL for a list of call-blocking apps for 273 :

Android 274

BlackBerry 275

Apple 276

Windows 277

How To Report Spam Text Messages I f you get an unwanted text message, there are three ways to report it:

12.16.1 Report It On The Messaging App You Use Look for the choice to report junk or spam.

12.16.1.1 Android Please navigate to the following URL 278

12.16.1.2 iPhone Please navigate to the following URL 279

12.16.1.3 Forward The Message To 7726 (SPAM) You can copy the message and send it to 7726 (SPAM).

12.16.1.4 Federal Trade Commission Reporting You can report spam text messages to the following URL . 280

Prevent SIM Hijacking SIM-swapping occurs when a threat actor poses as you to a service provider, using social engineering techniques and information gathered about you to fool employees into transferring ownership of your mobile number. 281 Once the SIM is swapped, the victim's calls, texts, and other data are diverted to the criminal's device. This access allows criminals to send 'Forgot Password' or 'Account Recovery' requests to the victim's email and other online accounts associated with the victim's mobile telephone number. 282 Using SMS-based two-factor authentication, mobile application providers send a link or one-time passcode via text to the victim's number, now owned by the criminal, to access accounts. The criminal uses the codes to login and reset passwords, gaining control of online accounts associated with the victim's phone profile. 283 12.17.1 Safeguard Personal Information Threat actors start the hijacking process by finding a target and collecting their personal information. They get hold of data like email addresses, mailing addresses, government-issued ID numbers, date of

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