CSBS BAI Online Course Catalog

Fair Lending

Frontline: Fair Lending Considerations 30 minutes Intended for frontline personnel, this course identifies the various fair lending risk factors, defines what constitutes a prohibited basis, and describes the different types of discrimination. In addition, learners will recognize how to engage fairly with each and every consumer. This course includes: Reg B.

General Banking Knowledge

Banking: An Introduction 90 minutes In this course, intended for new hires, you will learn what a financial institution is, including the primary types, how they make money, the evolution of banking, and your role in the financial institution. 60 minutes This course, intended for new hires and front-line personnel, explains how banks are organized, the legal structure of banking, and the regulatory agencies that are involved in banking. 120 minutes This course, intended for new hires and front-line personnel, addresses a financial institution's three primary services, deposit products and services, loan products and services, payment products and services, and specialized financial services. 150 minutes This course, recommended for employees who work with business customers, outlines the four major groups of solution services provided to business customers by financial institutions. By exploring cash management solutions, you can help your customers better manage their finances. Investment solutions are ways you can help business customers invest their resources to generate additional capital and income. With credit solutions, you can help customers apply, obtain, and administer credit, while merchant solutions are ways you can better educate merchant clients with optimizing payment receipts from their customers. 40 minutes This interactive course examines general characteristics of deposit accounts, as well as the features and benefits of specific account types offered by many financial institutions. The course is intended for all employees of financial institutions, especially front-line employees, compliance officers, and supervisors. 30 minutes This interactive course examines the different ownership structures available for personal, organization, and fiduciary deposit accounts. The course is intended for all employees of financial institutions, especially front-line employees, compliance officers, and supervisors. 90 minutes This course will help all frontline personnel understand the definition of a check and how it works as a medium of exchange. After completing this course, you will be able to identify the essential elements of a check, recog- nize the six basic types of checks, and identify the check-clearing process and any exceptions that may arise. Banking: Organization and Regulation Banking: Products and Services Business Banking Solutions Deposit Accounts: Characteristics and Types Deposit Accounts: Ownership Introduction to Checks

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