CSBS BAI Course Catalog
Money Services Businesses
Fair Treatment Considerations for Money Services Businesses 20 minutes Intended for employees of money services businesses, this interactive course provides learners with an understanding of the concept of fair treatment, including what it is and why it is important. The course also discusses how to recognize different types of discrimination and key elements of an effective fair treatment program. 25 minutes Intended for all employees of money services businesses, this interactive course provides a comprehensive overview of UDAAP, including what constitutes unfair, deceptive, and abusive acts or practices and how MSBs can minimize their UDAAP risk. Students will also learn what business areas in MSBs are particularly vulnerable to UDAAP violations. The engaging learning experience features audio (optional), video, and real-world examples. 30 minutes Aimed at all employees of money services businesses, this course surveys common identity theft methods, scams, and threats facing the institution and its customers. Using video, optional audio, and practical scenarios, the course presents best practices for MSBs, their employees, and their customers to prevent identity theft and protect sensitive information. 45 minutes Intended for employees of money services businesses (MSBs), this interactive course provides an overview of Regulation E requirements, including disclosure and error resolution requirements for electronic funds transfers (EFTs) and rules for prepaid cards, gift cards, and remittance transfers. The course also discusses key components of the E-SIGN Act as it applies to MSBs, including best practices for compliance. UDAAP: Mitigating Risk for Money Services Businesses Preventing Identity Theft for Money Services Businesses Reg. E and E-Sign Act Compliance for Money Services Businesses
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