CSBS BAI Course Catalog

Table of Contents Bank Secrecy Act / Anti-Money Laundering ........................................................................................................ 3 Business/Personal Skills & Awareness ................................................................................................................. 7 Commercial Banking ........................................................................................................................................... 13 Communication Skills ......................................................................................................................................... 17 Compliance .......................................................................................................................................................... 20 Consumer Lending .............................................................................................................................................. 24 Consumer Protection .......................................................................................................................................... 28 Corporate Compliance Laws and Regulations ................................................................................................... 31 Customer Service ................................................................................................................................................ 34 Deposit Operations ............................................................................................................................................. 37 Executive Leadership and Board of Directors .................................................................................................... 39 Financial Analysis ................................................................................................................................................ 43 Financial Institution Activities ............................................................................................................................ 45 Financial Products and Services Laws & Regulations ........................................................................................ 51 High-Risk Activities ............................................................................................................................................. 57 Human Resources ............................................................................................................................................... 58 Information Technology & Cybersecurity .......................................................................................................... 66 Lending Operations ............................................................................................................................................. 72 Lending Laws and Regulations ........................................................................................................................... 74 Money Services Businesses ................................................................................................................................ 84 Mortgage Lending ............................................................................................................................................... 85 Security ................................................................................................................................................................ 91 Wealth Management .......................................................................................................................................... 92

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