CSBS BAI Course Catalog

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Bank Secrecy Act/Anti-Money Laundering	9
BSA/Anti-Money Laundering	9
Customer Identification Program	11
OFAC	11
Suspicious Activity Reports	11
USA PATRIOT Act	13
Commercial Banking	13
Commercial Lending	13
Credit Cards	14
Customer Service	14
Ethics	14
Fair Lending	14
Bank Secrecy Act/Anti-Money Laundering	14
Compliance Officer	15
Complaint Management	15
Compliance Management	15
Enterprise Risk Management	15
Examination Management	15
General Banking Knowledge	16
Consumer Lending	16
Bank Consumer Lending	16
Credit Cards	17
Deceptive/Abusive Practices	17
Ethics	17
Home Equity Loans	18
Marketing	18
Bank Secrecy Act/Anti-Money Laundering	18
Corporate Compliance Laws and Regulations	18
Anti-Tying	18
Assorted Regulations	19
Directors: Compliance Topics	20
Disaster Recovery	21
Enterprise Risk Management	22
Records Retention	22
Regulation O	22
Regulation W	22
Security	23
The Volcker Rule	23
Vendor Management	23
Deposit Operations	24
Ethics	24
General Operations Skills	24
Identity Theft	24
Privacy	24
Regulation E	24
Bank Secrecy Act/Anti-Money Laundering	25
Truth in Savings	25
Executive Leadership and Board of Directors	25
Bank Secrecy Act/Anti-Money Laundering	25
Complaint Management	25
Compliance Topics	26
Ethics	27
Fair Lending	27
Information Security	27
Nondeposit Investment Products	27
Financial Institution Activities	27
Bank Secrecy Act/Anti-Money Laundering	27
Cryptocurrency	28
Customer Identification Program	28
Customer Service	28
Ethics	28
Fair Lending	28
General Banking Knowledge	29
General New Account Skills	30
General Teller Skills	31
Identity Theft	32
Marijuana-Related Businesses	32
Marketing	32
Privacy	32
Regulation CC	33
Regulation E	33
Sales	33
Telephone Skills	33
Writing	33
Financial Products and Services Laws & Regulations	34
ACH	34
Complaint Management	34
Cybersecurity/Information Technology	34
Deceptive/Abusive Practices	36
E-SIGN Act	37
Federal Deposit Insurance	37
Identity Theft	37
Insurance	38
Interbank Liabilities	38
International Banking	38
IRAs and Education Savings Accounts	38
Mortgage Lending	39
Nondeposit Investment Products	39
Payments System	39
Prepaid Cards	39
Privacy	39
Reg-D: Reserve Requirements	40
Regulation CC	40
Regulation E	41
Regulation GG	42
Regulation II	42
Trusts	42
Truth in Savings	42
Human Resources Issues	43
Bias	43
Change Management	43
Communication	44
Conflict Management	46
Culture	46
Customer Service	47
Diversity	47
Ethics	48
Harassment/Discrimination	48
Labor Laws	49
Leadership	49
Personal Development	50
Project Management	53
Social Media	53
Supervision	53
Team	56
Working Remote	57
Workplace Violence	57
Writing	57
Lending Laws and Regulations	58
Appraisals	58
Bankruptcy	59
Basic Consumer Lending	59
Cash Flow Analysis	60
Commercial Lending	60
CRA	61
Credit Cards	61
Fair Lending	61
FCRA and the FACT Act	62
FDCPA	62
Financial Accounting	63
Flood Disaster Protection Act	63
HMDA	64
Integrated Disclosures	65
Loan Documentation	65
Marketing	65
Mortgage Closing	65
Mortgage Fraud	66
Mortgage Lending	66
Mortgage Origination	67
Predatory Lending	67
Regulation B	68
Regulation M	68
Regulation Z	69
RESPA	70
SAFE Act	71
Servicemember's Civil Relief Act	71
Loan Review	72
Credit Administration	72
Mortgage Loan Origination	72
Mortgage Closing	72
Mortgage Origination	72
Mortgage Processing	73
Mortgage Underwriting	74
Mortgage Servicing	75
Customer Service	75
Ethics	75
Mortgage Lending	75
Privacy	76
Portfolio Management	76
Credit Administration	76
Wealth Management	77
Wealth Management	77

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