Bank Directors Seminar, Coeur d'Alene, ID, September 15-17, 2019

Five Essentials to Your Bank's Success

1. Deepen customer relationships

Who will my customers be in 5 years and what will they want?

2. Targeted risk management

Liquidity risk is a hot button Capital planning

3. Resisting performance complacency

Capital utilization Operational accuracy and efficiency/productivity and Branch performance

4. Investment in talent

Begin with developing first level supervisors and mid-level managers Intellectual and emotional investment

5. Enterprise self-determination

Communications with shareholders and knowing their expectations Strong financial management and modeling Succession planning (management, board, ownership) Strategic planning

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