BSA-AML Examiner School Case Study eBook

ANYTOWN BANK

03/22-12/22

Manager – Compliance Monitoring & Testing

• Managed the 2 nd LOD Compliance Testing Program to create scripts and test against Regulatory (predominantly OCC) expectations, streamlined testing plans, workbooks, issue tracking, and overall process efficiency. • Executed ongoing tests over 30+ Marketplace Lending and Internal Bank partners, documented issues and subsequent remediation plans, and worked with executive management of all partners to ensure compliance with regulatory expectations and industry best practices. • Planned annual schedule for Compliance monitoring, testing, and other pertinent reviews based on current risk assessments, and regulatory and industry expectations. • Created and managed internal Compliance Monitoring and Testing Team issue management program and expectations, including reporting, tracking and remediation. • Created and executed annual Regulatory Compliance Risk Assessments (RCSA) across 30+ Marketplace Lenders, and internal Bank business units. • Reviewed and analyzed a variety of Regulations, including TILA, ECOA, FCRA, UDAAP, FDCPA, TISA, EFTA, ESIGN, CAN-SPAM, ADA, OFAC, and BSA/AML. • Acted as Head of Assignment by identifying and assessing a variety of risks across various business units and processes, as well as vendors and systems. Evaluated relative controls to determine risk mitigation, reporting, and regulatory alignment • Performed all phases of strategic, operational, regulatory, and system application audits throughout the organization, including conducting interviews, analysis, documentation review and overall process evaluation. • Developed and executed on audit plan(s), test phases, and review procedures, and establish Executive, Regulatory and internal reporting requirements. • Prepared materials for various regulators, including FDIC and FINRA (materials) and participated in discussions directly with regulators for ongoing reviews. • Maintained business relationships with Executive and Operational management to ensure audit is aware of critical changes in business activities and objectives that may impact audit phases and/or results • Led issue documentation, remediation plan creation, and issue follow-up and subsequent closure following audit results Bank NORTH 10/21-03/22 Vice President Principal Audit Leader, Sr – Inspection

Bank NORTH

2/20-10/21

Vice President Director QA Program Team

• Built and implemented a new, centralized, risk-based Quality Assurance (QA) Monitoring Program across Deposit Operations, Image Transactions, Electronic Payments, Fraud and Card Operations, End to End Operations, and Commercial & Consumer Lending • Designed and executed a Program Framework, which dictated QA review procedures, workbooks, remediation, evidence, reporting, and metric expectations based on Regulatory, Compliance, and Risk expectations, as well as standards driven by ongoing QA results and findings.

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