2025 Examiner Training Contacts Forum

FLEX: Who to Contact & When

CONTACT THE RUG* TEAM WHEN… (RUG@CSBS.ORG) CONTACT THE LMS ADMIN TEAM WHEN… (LMSADMIN@CSBS.ORG) You have a new employee who needs access to FLEX You are experiencing course completion issues with a course You are not able to sign into FLEX You have a question about locating a course within FLEX You are not able to sign into Okta You need assistance with running a training report You have not received any notification regarding how to access Okta You need to follow up on a Next Step submission You have a change in your last name or agency information You have a question regarding one of our Training programs

Refining Search Results If your search does not yield the results you need, use the filter options to refine your search results. These may include:

If learning items have been grouped by category, a list of content categories represented in your search results displays. Select a category to update your results so only content associated with that category displays. Note: Each content item included in your search results displays a list of associated categories below its title . A checkbox displays for each type of learning content (e.g., classroom course, document, certification, etc.) represented in your search results. Select a checkbox to update your search results so only the selected content type displays. Tags are used to classify content. If your results include tagged items, a list of those tags displays. Use the checkboxes to filter results by specific tags. Stars indicate how highly a learning item has been rated by those who have attempted or completed it. Select a rating to update your search results so only content with that specific rating (or higher) displays. Note: Select the Clear Filter link to remove your rating selection.

CAGTEGORIES

CONTENT TYPE

CONTENT TAGS

RATING

Once you have found your desired learning item, select the title of the item to view additional details. If you have been assigned a learning item, are enrolled in a class, or have already started a learning activity, you can access the items from Learn menu under the Home, Current Training, or Transcript links.

Alyce Jones, LMS Manager AJones3@csbs.org

Kevin Yardley, Senior Director, Learning Technology & Design Kyardley@csbs.org

LMS Team: