Trust Examiner School eBook

Dear ,

Examiners from the North Carolina Office of the Commissioner of Banks are scheduled to conduct an examination of XXXX Trust Company beginning on XXXX. An Information Technology examination will be conducted concurrently with the Trust examination. We will be using Trust Automated Review System (TARS) to aid in account reviews. A link to the TARS user guide is listed below. The guide provides specific information and instructions about the data file we will need to use this system. Contact the trust team at NCCOB_TrustExaminers@nccob.gov regarding any questions about TARS. Listed below are key dates related to the examination. To prepare for the examination, we are enclosing the examination request package. Please label all items with the corresponding request list and item number and return a copy of the Trust Company Request List, which notes the status of each item requested (provided, in process, not applicable).

Anticipated Examination Start Date:

XXXX

Financial Review "As of" Date:

XXXX

TARS Data File "As of" Date:

XXXX

Due Date for the following items:

Requested Items

XXXX

 Completed Trust Officer's Questionnaire  Submission of TARS Data

Last Examination Date:

XXXX

Our agency recognizes the need to protect the security and confidentiality of the information your company provides in response to this request. Accordingly, we strongly encourage all information available to be sent in electronic format through Citrix ShareFile. ShareFile is an encrypted Internet channel. A file would be set up for your company to exchange information with access limited to only designated members on the examination team and the employees you choose. A link to information on Citrix ShareFile security and compliance is provided below. Please acknowledge your receipt of this e-mail and reply with the name and email address of the person(s) who will be providing the requested information. If a response is not received within five days from the date of this e-mail, a member of this office will actively contact the trust company for confirmation.

NCCOB Trust Company Request List Trust Officer Questionnaire TARS Licensee User Guide Citrix ShareFile - Security and compliance

Please do not hesitate to contact the trust team with any questions regarding the examination or the requested information. Thank you for your efforts in expediting the examination process.

Sincerely,

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