Introduction to Mortgage Origination Examinations Training

Internal Use Only

Example: Rocket Mortgage, LLC formerly known as Quicken Loans, LLC • Settlement Agreement and Order, effective September 22, 2021. • Purpose: resolve disputes and require certain corrective actions regarding advertising practices. • 12 participating states. • Monetary Costs: $500,000 with the potential of up to an additional $1 million. • Remedial measures.

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Internal Use Only

Game: “Yep, I’d Get a Loan From Them” Based on the quality of the information in the ad, would you get a loan from the company? • If not, why?

• If so, why?

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