Large Bank Supervision Forum eBook

Generative AI Considerations

Aiding in software development

Enhancing marketing efforts where AI can generate content, optimize ads, and customize sales

Improving data insights and reporting

Assisting in customer support and advice

Strengthen existing fraud models with insights from unstructured data

Value Factors Driving Adoption

Big Tech offering secure, ethical Generative AI tools

Growing public adoption of Generative AI

Generative AI policies and procedures being developed

Evolving client expectations

17

Source: Truist Foundry