LEAD - April 2023

4/21/2023

What happens when our words say one thing and our body says another? When non-verbal behavior contradicts the verbal message, we discount the spoken word and believe the non-verbal .

IT’S NOT WHAT YOU SAY— IT’S HOW YOU SAY IT Reference Only Not for Training Use Copyrighted Materials

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SESSION PLAN

It Takes All Kinds: Leveraging Style Preferences

Nothing New: The History of Styles

The Jungle Explained: Lions, Peacocks, Doves, and Turtles

Clues and Cues: Style Spotting

Bend and Stretch: Flexing Skills

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