Introduction to Mortgage Servicing Training - October 2023

Internal Use Only

Corporate Governance When evaluating a servicer’s commitment to corporate governance examiners must focus on whether the Company has a board of directors or similar structure responsible for all aspects of corporate oversight It is critical that this oversight include a corporate governance framework built upon programs for: • Risk management – identify, measure, monitor & control risk • Internal & external audit

47

Internal Use Only

Corporate Governance Evaluate the board of directors for their responsibilities in:

 Establishing a written corporate governance framework  Monitoring and ensuring company compliance with the corporate governance framework

48