Introduction to Mortgage Servicing Training - October 2023

Internal Use Only

Review Reminder Notice - 12 C.F.R. § 1024.37(d)(2)(i)  When servicer receives no hazard insurance information in response to Initial Notice  Date of notice  Statement that notice is second and final  Same information from Initial Notice  Cost of force-placed insurance

67

Internal Use Only

Review Reminder Notice - 12 C.F.R. § 1024.37(d)(2)(ii)  When servicer received some hazard insurance information but lacks evidence of continuous coverage  Date of notice  Some similar language from Initial Notice  Statement servicer received the hazard insurance information borrower provided  Statement requesting borrower to provide missing information  Statement borrower will be charged for insurance the servicer purchased or purchases

68