Introduction to Mortgage Servicing Examinations Training

Internal Use Only Mortgage Servicing Examination Resources

Source

General Resources

• Mortgage Servicing Examination Procedures • Reverse Mortgage Servicing Examination Procedures • Mortgage Servicing Rules Small Entity Compliance Guide • Mortgage Servicing Rules Coverage Chart

Consumer Finance Protection Bureau (CFPB)

• Supervisory Highlights • Supervisory Guidance

• Examination Manual • Servicing Worksheet and Examination Procedures linked from MMC Manual & Supplements webpage

Multi-State Mortgage Committee (MMC)

Resources by Topic Loan Boarding/Transfer ................................................................................................................................................................................................. 2 Periodic Statements ..................................................................................................................................................................................................... 2 Payment Processing .....................................................................................................................................................................................................2 Mortgage Interest Statements (1098s) ...........................................................................................................................................................................3 Payoffs ......................................................................................................................................................................................................................... 3 Adjustable-Rate Mortgages ........................................................................................................................................................................................... 3 Credit Reporting ........................................................................................................................................................................................................... 4 Escrow Account Maintenance .......................................................................................................................................................................................4 Forced-Placed Insurance .............................................................................................................................................................................................. 4 Private Mortgage Insurance ...........................................................................................................................................................................................5 Early Intervention & Continuity of Contract ....................................................................................................................................................................5 Loss Mitigation & Foreclosure ....................................................................................................................................................................................... 6 Bankruptcy ................................................................................................................................................................................................................... 6

ACCREDITATION & WORKFORCE DEVELOPMENT