Introduction to Mortgage Servicing Examinations Training

Internal Use Only

Rules & Regulations  11 U.S.C. § 362  Automatic stay  12 C.F.R. §1026.41(e)(5)  Periodic statements – certain consumers in bankruptcy  Federal Rules of Bankruptcy Procedure

 Rule 3002.1(b)  Rule 3002.1(c)

Internal Use Only

Documents

Proof of Claims Borrower notices Communication logs Periodic statements