Introduction to Mortgage Servicing Examinations Training

Internal Use Only

Content of the Written Notice The early intervention written notice must contain the following: •If applicable, either application instructions or a statement informing borrower how to obtain more information about loss mitigation options from servicer •Website to access either the Bureau list or the HUD list of homeownership counselors or counseling organizations & HUD toll-free telephone number to access homeownership counselors or counseling organizations

Internal Use Only

Model Disclosure Forms

Form

Used For

Model Clauses for Written Early Intervention Notice –MS-4(A)

Statement encouraging the borrower to contact the servicer and additional information about loss mitigation options (§ 1024.39(b)(2)(i)(ii), and (iv))

Available loss mitigation options (§ 1024.39(b)(2)(iii)) Model Clauses for Written Early Intervention Notice –MS-4(B) Housing counselors (§ 1024.39(b)(2)(v)) Model Clauses for Written Early Intervention Notice –MS-4(C) Written Early Intervention Notice for Servicers Subject to FDCPA (§ 1024.39(d)(2)(iii)) Model Clauses for Written Early Intervention Notice –MS-4(D)