Introduction to Mortgage Servicing Examinations Training

Internal Use Only

Week 2 Case Study Key Notables: Tuesday August 20 Wednesday August 21

Thursday August 22

• Complete

• Effective Meetings Exercise • Mock Exiting Meeting – Leverage all Exercises and Company Information

• Complete Servicing Loan File Review Exercises • Hello Letter • Escrow Analysis • Periodic Statement • ARM Payment Notice

Servicing Loan File Review Exercises • Force-Placed Insurance • Payoff Statement • Loss Mitigation • Bankruptcy

Internal Use Only

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