Introduction to Mortgage Servicing Training - March 2024

Internal Use Only

Review Notice of Completeness should include:  Application is complete  Date of receipt  Expectations of completed evaluation within 30 days  Borrower is entitled to foreclosure protections  Servicer may need additional information at later date  Borrower may be entitled to additional protections under State or Federal law

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Internal Use Only

Review Servicer not required to provide notice:

 Notice has already been provided of complete application  If incomplete more than 37 days before a foreclosure sale  Previous notice has been provided

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