Introduction to Mortgage Servicing Training - March 2024

Internal Use Only

Documents Annual disclosure notice Borrower requests for cancellation Communication logs Payment history

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Internal Use Only

Review

Notices provided annually  May be included in annual escrow statement or annual IRS interest payments disclosure Contents of annual disclosures  Rights of borrower to cancellation or termination of PMI  Address & phone number to contact servicer to determine whether borrower may cancel PMI

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