Introduction to Mortgage Servicing Examinations Training - March 2023

Internal Use Only

Policy Review Procedures should document and be sufficiently detailed to implement the board-approved policy documents.

Internal Use Only

Policy Review Examiners should determine whether policies & procedures: 1. Designed to effectively manage risk in the products, services and activities of the mortgage company. 2. Consistent with approved compliance policies. 3. Address compliance with applicable Federal consumer financial laws in a manner designed to minimize violations and to detect and minimize associated risks of harm to consumers.