Introduction to Mortgage Servicing Examinations Training - March 2023

Internal Use Only

The Lender

Generally, there are 2 ways: 1. Lender decides to service the loan itself 2. Lender sells the right to service the mortgage After the loan is closed, the lender decides who services the mortgage

Internal Use Only

Insurers & Guarantors

• Offer protection that the Most important players

owners of the loans will be paid the principal & interest

• Create guidelines that servicers must follow