Introduction to Mortgage Servicing Examinations Training - March 2023

Review

Exemptions

Coupon Books

•Fixed rate loans •Amount Due on each coupon •Contact information • Delinquency information must be provided in writing when consumer is more than 45 days delinquent

Review

Exemptions

Small Servicers

•Periodic statements not required •Services 5,000 or fewer loans (including affiliates) •Housing Finance Agency •Non ‐ profit entity services 5,000 or fewer loans (including associated non ‐ profit entities)