Introduction to Mortgage Servicing Examinations Training - March 2023

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• Top of the first page •Payment Due Date •Late Fee & Date Assessed •Amount Due ‐ prominent

•Monthly Payment Amount •Sum of Fees/Charges •Any Payment Amount Past Due

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•Total Payments Received Since Previous Statement •Total Payments Received Since Beginning of Year

•Toll Free Telephone Number •E ‐ mail Address

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