IT Examiner School eBook May 2025

Internal Use Only

Types of Changes: Major Modifications

Approval by upper management

Testing of the update prior to implementation

Update procedures and user training

Backout procedures

Backup of system and data files

Implementation of the update

Documentation of issues

Internal Use Only

Types of Changes: Routine & Emergency

Can usually be implemented in the normal course of business. Should be formal & include procedures for: Routine Changes

Emergency Changes

Updates that are so important that they need to be implemented as soon as possible. Should be tested prior to implementation when possible. If not possible, backup files back-out procedures are critical. • Descriptions of a change • Reasons for implementing or rejecting a proposed change • Name of the individual who made the change • Copy of the changed code • Date and time a change was made • Post-change evaluations

• Requesting • Evaluating • Approving • Testing • Installing • Documenting software modifications