IT Examiner School eBook May 2025

Internal Use Only

Address & Manage Business IT Needs  Generate value from new products supported by technology  Achieving operational excellence via technology  Maintain IT related risk at an acceptable level  Containing cost of technology & IT services  Ensure departments & IT collaboration to ensure users (internal & external) are satisfied with technology  Complying with laws, regulations, and policy

Internal Use Only

Monitoring/Reviewing Management Information Systems (MIS) Reports Elements of an effective MIS report:

Accuracy

Consistency

Timeliness

Completeness

Relevance