IT Examiner School, Providence, RI

Project & Change Management

• Change Management: – Generate continued value and security from technology updates – Patch Management, deals with implementing security and version updates – Changes/updates in network infrastructure and/or back-up structure – System “abend” (abnormal ending) that requires an “emergency updates/changes or fixes” – “Back-out” of software updates that cause system and/or application issue(s)

Development Terms

• SDLC – Systems Development Life Cycle • Waterfall • Agile